SHOPPING INFORMATION
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1. How do I register for an online shopping account?
To register for an online shopping account go to www.bigoh.co.za and click on “Hi guest/ Your account”. Proceed to select create an account and fill in your personal details. Please note that your password should be at least 8 characters long.
2. How do I change my password?
To change your online shopping profile password click on the ‘your account’ link. Click on account information and a new page will open where you can select change password, and enter the new password and confirm it. Please note that your password should be at least 8 characters long. An example is Password111.
3. How do I link my Loyalty Benefit card to my profile?
To link your Loyalty Benefit Card to your online shopping account click on “Join Bigoh benefits” link at the top right of your screen and type in the required details. If you are already logged in, click on your account, then loyalty benefit balance, join Dis-Chem benefits and type in the required details. Please note that the Loyalty Benefit Card number must be under the same ID number.
4. How do I earn partner points?
Register with your applicable partner and we will link your Loyalty Benefit Card to your partner programme. Partner points will be earned on qualifying purchases every time you use your card in store or online.
5. Why don’t you have certain products online?
Not all products are listed for online, but you can give us the name of the product you are looking to purchase. The Online Store will check if it is out of stock or not listed for online. If it is not listed for online we will check if we can have it available online.
6. Can I place an order telephonically?
You will not be able to place your order telephonically. To make your online shopping experience easier we suggest you create a shopping profile. To do this, go to www.bigoh.co.za and at the top of the home page click on Hi guest/ register. You will then need to complete a few steps and you will have your own online shopping profile
PAYMENT INFORMATION
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